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7/25/2017
Topic:
Centers with vehicles - How to coordinate???

Cathy Loomans
Posts: 4
Awesome news Barb! I haven't done transportation at our Center, but I did develop a plan when i worked in long term care and there is a lot to think about! Two Rivers has the TRUST car program - if Tammy doesn't see this, she may be a good resource for you to connect to. Best wishes!
7/17/2017
Topic:
Centers with vehicles - How to coordinate???

Barb.Pritzl
Posts: 5
Help! There is a really good chance that a brand new van will be donated to our Center. Yippee! BUT... it will be up to us to figure out how to .... well, EVERYTHING! Finding Drivers - Scheduling - setting rules, routes & pricing... and I don't even know what else! I would appreciate any advice, guidance and document examples that can come my way!
8/29/2016
Topic:
Senior Trips

Rita Martin
Administrator
Posts: 30
Rita Martin
Administrator
Posts: 30
Topic: Senior Trips
Berres Brothers in Watertown has a really nice tour.
8/12/2016
Topic:
Senior Trips

Karen Neuman
Posts: 4
Karen Neuman
Posts: 4
Topic: Senior Trips
Thanks Cathy !! I appreciate your reply and will certainly check out the labyrinth and gallery.
8/4/2016
Topic:
Senior Trips

Cathy Loomans
Posts: 4
Cathy Loomans
Posts: 4
Topic: Senior Trips
Our travel group hasn't traveled to Watertown, but I was there personally and the garden labyrinth at Regner Park was phenomenal. The Gallery of Wisconsin Art is also a nice place. http://westbendlabyrinth.com/ Sorry - I don't have any info on Coloma but I have seen busses at the Amish shops in the Dalton/Kingston area.
8/4/2016
Topic:
Senior Trips

Karen Neuman
Posts: 4
Karen Neuman
Posts: 4
Topic: Senior Trips
Has anyone traveled to the Coloma area for a senior trip? I hear it's Amish territory and wondered if you had any good trip ideas.
Has anyone traveled to Watertown? If so, where would you recommend visiting in that area?
Thank you.
6/13/2016
Topic:
Welcome to the WASC Discussion Board!

Catherine Kiener
Posts: 2
Does anyone have a policy for people who you may have been restricted/banned/removed from another center then trying to come to your center?
6/3/2016
Topic:
Welcome to the WASC Discussion Board!

Mary Hanson
Posts: 2
We have developed a behavior policy here in Verona and it has definitely helped. We have had similar problems with volunteers, and in retrospect, I think it is better to address the problems earlier rather than later. The longer that problems continue without the director stepping in and making it clear what behaviors are acceptable and what are not, the more that the volunteer(s) spins out of control. Best to speak to each person individually and in private, let them know you appreciate their volunteerism, but that certain behaviors just can't continue.
6/3/2016
Topic:
Welcome to the WASC Discussion Board!

Cathy Loomans
Posts: 4
I have 2 thoughts about the string of comments this morning. Jill - if the changes came on suddenly for your volunteer, it could be something as minor as a UTI which can cause dramatic changes in cognitive behaviors - even without any of the typical UTI symptoms. I agree with approaching the subject as a concern about your volunteer's heath and then share that perhaps if she is seeing some changes, she should consult her physician and have a UA test.

Regarding the volunteers who can't get along - I believe that we as leaders of the organization, as well as the staff and volunteers that represent us, need to be held to the highest standard of what is acceptable behavior within our building. If we don't build a culture of kindness and respect and don't address behaviors that fall outside of that expectation, participants to our centers will model the bad behaviors as easily as they model the good ones. Addressing bad behaviors has been a primary goal of mine and while some people have been upset that they can't bully and push people around anymore, i have heard from numerous people who are glad that we are finally holding people accountable for their actions.
edited by loomans2000 on 6/3/2016
6/3/2016
Topic:
Welcome to the WASC Discussion Board!

Mary Hanson
Posts: 2
Verona does. It has been helpful.
Christine Beatty wrote:
Can we do a poll? How many viewers have written policies regarding inappropriate behaviors? Christine
6/3/2016
Topic:
Fees for activities and snacks

jillkranz
Posts: 6
I stopped doing regular treats for groups many years ago, as they complained they didn't like what I bought or not enough variety, etc. So now it's bring your own treats. We do have coffee but charge a quarter per cup. It's self serve and honor system. Overall we do make money on coffee. If we are having a special event we might do snacks. It's too time consuming to do it on a regular basis.
I would suggest if you make changes that you let people know well in advance - "Beginning October 1st the Senior Center will no longer provide treats, etc." Also announce in person to the groups and in your newsletter.
edited by jillkranz on 6/3/2016
6/3/2016
Topic:
Welcome to the WASC Discussion Board!

jillkranz
Posts: 6
thanks for the input. I appreciate it!
6/3/2016
Topic:
Welcome to the WASC Discussion Board!

Rita Martin
Administrator
Posts: 30
Rita Martin
Administrator
Posts: 30
Topic: Welcome to the WASC Discussion Board!
Thank you ladies for your comments, questions and insights.
6/3/2016
Topic:
Welcome to the WASC Discussion Board!

Christine Beatty
Administrator
Posts: 31
That's a good strategy, Paula. When we had 2 or 3 guys napping after lunch, I woke them to ask if they were okay. Then, I told them about the "no sleeping policy." As I continued to wake people up, I noticed fewer and fewer people napping. Educate first, then legislate.
6/3/2016
Topic:
Welcome to the WASC Discussion Board!

Christine Beatty
Administrator
Posts: 31
The front desk is a very demanding and important task; this is the front line of our business. You have educated and retrained. Now, noting each error at the end of her shift is in order. After two shifts, you should have sufficient info for a serious conversation. The conversation could be an appology for placing her in the wrong volunteer position and lead to a discussion on a new assignment.
6/3/2016
Topic:
Welcome to the WASC Discussion Board!

Christine Beatty
Administrator
Posts: 31
The front desk is a very demanding and important task; this is the front line of our business. You have educated and retrained. Now, noting each error at the end of her shift is in order. After two shifts, you should have sufficient info for a serious conversation. The conversation could be an appology for placing her in the wrong volunteer position and lead to a discussion on a new assignment.
6/3/2016
Topic:
Welcome to the WASC Discussion Board!

PaulaS
Posts: 7
I know that odd, unusual behaviors can be embarrassing for people to discuss, but I always let people know we are concerned about their health and well being first and foremost
6/3/2016
Topic:
Welcome to the WASC Discussion Board!

PaulaS
Posts: 7
Jill - is it possible she could have had a mini stroke - I would mention it to her and for her own health suggest she get it checked.
6/3/2016
Topic:
Welcome to the WASC Discussion Board!

Christine Beatty
Administrator
Posts: 31
Cheering for APPROPRIATE behavior is another way to model the desired behaviors.
6/3/2016
Topic:
Welcome to the WASC Discussion Board!

jillkranz
Posts: 6
I have a question/topic to bring up. We have a wonderful volunteer at our reception desk, but in the last few weeks have seen a change in her behavior, i.e. forgetting how to transfer a call, being confused, etc. We have mentioned it and both she and her husband have said she's fine. We are just kind of monitoring the situation now, but any thoughts on the best way to track that behavior if it continues?




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